Change the conditions under which human’s work.
Any type of manual process is vulnerable to some form of human error. Even a seemingly minor mistake like a misspelled name, incorrectly keyed data, or an overlooked form field can wind up costing an organization time and money in terms of remediation.
No matter how fool proof you think your operations are, human error will always pose a threat.
But what exactly is human error, and how can we limit its effects if it can’t be completely prevented?
Human Error as defined in Wikipedia as:
Human error refers to something having been done that was "not intended by the actor; not desired by a set of rules or an external observer; or that led the task or system outside its acceptable limits.”
Experienced people working on established processes sometimes make costly errors despite diligent efforts to avoid them. Even with the industry’s awareness of human errors, companies still frequently fail to substantively and correctly address them. The typical response to a human error is retraining, which often fails to produce the desired result.
Some common causes of human error:
Ø Hazardous Attitudes
Ø Stress
Ø Communications
Ø Overload/Underload
Ø Lack of planning
Ø Personal Issues
Fortunately, now eliminating human error is much easier to predict, prevent and even detect.
Solution
We developed what you need; a practical scientific and educational approach to eliminating human error, combining quantitative and qualitative methodologies, easy to use tools and comprehensive training course. One of the key tools you will learn about in training to prevent or eliminate human error is the AESOP™ methodology.
The AESOP™ Model is very effective as a mind-jogger to ensure that important factors are not inadvertently overlooked. Use AESOP™ at each stage of planning or completing a task to make sure you take into account each factor.
A – Assignment
E – Equipment
S – Situation
O – Obstacles
P – Personnel
Why AESOP Methodology from Error Prevention Institute?
Ø Human contribution is considered the most chaotic part of our working process
Ø Human error is accountable for over 50% of errors in an industry
Ø Think about the last time your company had an incident or failure due to human error
To learn the art of eliminating human error, sign up for EPI's Error Prevention Training today!