Frequently Asked Questions

Why is EPI so successful?


We present the principles of Error Prevention on a practical level that anyone can easily understand, remember and implement at home and at work. We make learning these principles exciting, interesting, and fun.




Why do people make mistakes?


There are Traps of human nature that lead to most of the human factor mistakes, incidents and accidents.




What results can companies expect from Error Prevention Training?


Employees are excited to have the Tools to prevent mistakes and work more effectively. Quality, productivity, and effectiveness increase as mistakes, incidents, and accidents are reduced. Communication is enhanced both within teams and between teams, as well as with customers and suppliers.




What if we already have a quality and/or safety program?


Our Tools enhance in-house training programs and act as a catalyst to improve the results of other quality or safety programs. In fact, Lockheed Martin Space Systems initially implemented Error Prevention Training in their production areas to help make Lean Thinking more successful! It worked so well, they expanded the program to all 15,000 employees, and strongly recommended it to their suppliers and customers.




Who can benefit from Error Prevention Training?


You can! Our clients include individuals, small companies, major corporations, government agencies, fire departments, military units, flight departments, hospitals, and law enforcement agencies.




What is a Learning Mangement System?


A learning management system (LMS) is a highly adaptable "online education hub" that provides a set of features to efficiently support teaching and learning activities. These features allow users to start a course or module, exit the training, and upon return choose to resume or start over. Course tracking, completion and certifications can all be enabled as desired.




Do you require an Annual Subscription?


No. EPI's practical Error Prevention Basic Course is a one time purchase for a single user that is available to that individual for a period of one year. On the other hand, Yes, we do offer an optional Annual Subscription for our Sustainability Edition, which was designed to provide the ongoing team discussions needed to keep Error Prevention top of mind, and to provide an opportunity for leaders and employees to focus on issues particular to their team and their tasks. We have found that simply putting people through training alone grows less effective over time. The Sustainability Subscription was designed to provide the ongoing team discussions needed to keep Error Prevention top of mind, and to provide an opportunity for leaders and employees to focus on issues particular to their team and their tasks. EPI creates new video training materials every month and makes them available to our Sustainability subscribers to use individually or in scheduled team meetings. Each short video features various Traps & Tools, along with discussion questions for the team leader. Still have questions? Contact EPI for more information. We are available to help you achieve your Error Prevention goals Monday through Friday, 8:00am - 5:00pm MST.




How effective is Error Prevention Training?


Our clients typically report around an 80% reduction in mistakes, incidents and accidents within the first three years after implementing Error Prevention Training. They also find that with the Sustainability Program, it keeps working just as effectively year after year.





Error Prevention Institute

3104 E. Camelback Rd. #431

Phoenix, AZ 85016

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